Are there any fees to use the Wiresurfer marketplace?
Absolutely not. It’s free. Wiresurfer represents all the major U.S. telecom providers’ and we are paid by the telecom providers for any products and services ordered.
Can I order residential service?
Yes if it is ordered under a business.
Can I talk to a live person?
By all means. We know telecom can be technical and tedious in nature. You can speak to a Wiresurfer telecom expert anytime by calling.
Is my company contracting for a telecom product with Wiresurfer or the chosen telecom provider?
You are contracting with the telecom carrier directly which is providing the telecom service as chosen. All paperwork is with the telecom carrier. You become a direct customer of that telecom carrier. Wiresurfer enables the entire process.
Who installs the telecom service?
The telecom carrier will manage and install all the services ordered. Once contracts and orders are submitted, the telecom carrier assigns an installation manager that is in communication with you until services are fully up and running.